When your house or business incurs water damage, it can be difficult to know where to turn for help. During this stressful time, it is important that you hire a reputable and reliable flood damage company, but how can you tell which businesses are the real deal and which ones aren’t?

Fortunately, there are a few concrete features and qualities you can look for in a flood damage company that will help you determine whether one is worth hiring or not. With that in mind, here are five key things to look for when hiring a flood damage company:

  • Experienced: Flood damage is a serious issue, and every minute wasted can mean more severe damage to your property. That means that the team you hire to handle your flood damage should know exactly what they are doing and have enough experience to be able to do it quickly and effectively. Remember that the experience of the owners and workers is more significant than the actual number of years the company has been in business, though both are important.
  • Certified: You should never hire any type of service that is not fully bonded, licensed and insured—that’s just good common sense. Don’t be afraid to ask for proof if the business you’re checking out hesitates to answer your questions about certification. In addition to these basic requirements, it is also helpful for a flood damage company to be certified by a professional organization, such as the Institute of Inspection Cleaning and Restoration Certification (IICRC).
  • Locally based: In nearly every industry, hiring a local business comes with some serious perks: better customer service, more stable and transparent business practices, more competitive prices and the knowledge that your money is going to support your local economy. Additionally, a local flood damage company will have more useful knowledge about your specific area’s flood risks, architecture and building materials and other important factors.
  • Versatile: When you are dealing with water damage, you should not have to worry about hiring multiple companies to deal with multiple aspects of your property. A strong flood damage company should have enough experience and versatility to deal with carpet, tile, furniture, marble and more. The more versatile the abilities of your flood damage company, the more you stand to gain.

Recommended by a trusted source: Online reviews are a great place to start, but you should also seek out more personal recommendations. If your neighbor has been through water damage before, they are likely to have a strong recommendation for a company that could also work on your property. If you cannot find a good word of mouth recommendation, try asking different companies if they have any previous customers they can refer you to.

If you are looking for an experienced, versatile, fully certified and highly recommended local flood damage company, we hope you will consider hiring 5 Star Cleaning & Restoration. We look forward to making your property look and feel good as new.